⏰ 10+ hours of content 👩🏫 9 modules 🛠️ 15 templates and frameworks 📝 Optional coursework 🔖 Official certification 👨🏼💻 100% self-paced
Course overview.
Immerse yourself a comprehensive learning journey and explore all facets of product operations from basics to complex concepts.
You'll master integrating analytics, managing cross-functional teams and scaling operations, continuously improving product processes, using user-centric approaches to influence your decisions and much, much more.
Complemented by fireside chats, bonus footage, and industry insights to enrich your understanding, you'll experience hands-on learning through coursework, exams, templates, and frameworks tailored for you to use right away.
With our course, you'll gain a detailed and robust understanding, equipping you to tackle the challenges of product operations with confidence and expertise.
By the end of this course you’ll..
Understand the fundamentals
Master core principles and concepts like product lifecycle management for efficient product management, aligning product operations with business strategy.
Develop collaborative skills
Refine teamwork through projects, communication exercises, and problem-solving sessions.
Gain proficiency in best practices
Implement industry-standard methodologies and tools for optimized operational excellence.
"The Product Operations Core course is a brilliant entry into the role and responsibilities of Product Operations. It clearly shows what is expected, what value the role brings to businesses, and in particular it aligns & compares the responsibilities to those of Product Managers."
Graham Reed, Head of Product Operations at Cobalt.io
Learn from industry experts like:
Aanchal Jain
Senior Product Operations Manager at Uber
David Lovett
Senior Product Manager at booking.com
Silky Raj
Senior Manager - Product Management Operations at LinkedIn
Holly Holbrook
Product Operations Manager at Nylas
Shashank Bharath
Lead Product & Operations at Pinterest
Nithya Ramesh
Product Operations Group Lead at Deel
Course benefits.
- Thorough curriculum: Explore all facets of product operations, from basics to complex concepts, including roles and responsibilities, cross-functional collaboration and data-drive customer-centric product culture.
- Engaging extras: Fireside chats, bonus footage, and industry insights to enhance your knowledge about leveraging feedback, how to get into product operations and how to make immediate impact in your role.
- Hands-on learning: Coursework, exams, templates, and frameworks for practical application. Want to prepare for your next product operations interview or build the right tech stack for your org? We've got you covered.
"Another phenomenal course by PLA! This course dives deep into how business strategy and product ops can work hand in hand. The best part? It doesn't matter if you're just testing the waters in product ops or you've been in the thick of things for years - there's something in here for everyone. I can't help thinking how much smoother my journey would have been with this kind of insight from the get-go but I'm grateful to have this as part of my tool-kit now."
Gabby Peralta, Product Operations Manager at Tealium
What to expect from Product Operations Certified
Unlock an additional 8+ courses 🔓
For just $700 more, you'll access our entire suite of courses, a free in-person event ticket, 450+ hours of strategy content, templates and frameworks, mentorship opportunities, and more, when you become a Pro+ Member.
Built with some of the world's biggest brands.
Product Operations Certified: Core has been vetted, tested and approved by the best in product, so you can be sure you’re getting gold-standard content.
Learn from a pool of incredible product-led pioneers in every module, each of whom will be sharing their wisdom, tactics, and proven methodologies to help you cement your place as a proven product leader.
Here’s a snapshot of who’s waiting for you inside. 👉
Looking to learn as a team?
If you're looking to get a team of three or more certified, then speak to Matt about team rates at [email protected].
P.s. If you need help convincing the boss, we've done the hard part for you.
Course curriculum
- Key responsibilities of product operations (5:53)
- Key skills for product operations (2:51)
- How to land your first product operations role (5:29)
- Adding value in your first 30 days (5:13)
- Adding value in your first 60 days (2:50)
- Adding value in your first 90 days (1:22)
- The product operations career ladder (5:06)
- Key takeaways (3:25)
- Exam
- Time to reflect
- Problems that product operations solves (3:29)
- Understanding business goals and objectives (5:26)
- Role of product operations in strategic planning (5:45)
- Case studies of strategic product operations (0:39)
- Case Study #1 - Tech startup scaling operations (2:38)
- Case Study #2 - Retail company adopting e-commerce (3:19)
- Case Study #3 - Healthcare company introducing new technology (5:12)
- Owning and maintaining tech stacks (3:49)
- Coursework (0:47)
- Key takeaways (1:29)
- Exam
- Time to reflect
- Fireside Chat - Nithya Ramesh, Product Operations Group Lead at Deel
- Communication strategies (7:43)
- Communication across the product lifecycle (6:39)
- Improving customer experiences (5:23)
- Gathering and incorporating user feedback (8:52)
- Building a user-centric product (6:32)
- Tools for managing customer feedback (6:26)
- Key takeaways (2:40)
- Exam
- Time to reflect
- Fireside Chat - Aanchal Jain, Senior Product Ops Manager at Uber
- What is the product development lifecycle? (2:00)
- What is the product development lifecycle? (Expanded)
- Stages of the product lifecycle (13:59)
- Best practices for lifecycle management (8:32)
- Metrics in product operations (7:58)
- How to calculate metrics
- Coursework (0:46)
- Key takeaways (2:03)
- Exam
- Time to reflect
- Fireside Chat - Holly Holbrook, Product Operations Manager at Nylas
- Types of data used in product operations pt. 1 (7:25)
- Types of data used in product operations pt. 2 (6:45)
- Data analytics and tools (5:20)
- Strengthening feedback loops (4:06)
- Run better experiments and improve your growth
- Translating data insights into action (8:35)
- Integrating new tools into existing workflows (5:29)
- The role of automation and AI in product operations (4:25)
- Tools for product operations responsibilities (4:01)
- Coursework (1:13)
- Key takeaways (3:23)
- Exam
- Time to reflect
- Case Study - Silky Raj, Senior Manager, Product Management Operations at LinkedIn
- Product operation systems (6:36)
- Lean product development (7:08)
- Customizing frameworks for organizational needs (6:34)
- Principles of change management (5:49)
- The role of product operations in leading change (3:43)
- Urgent vs important (4:51)
- Regulatory compliance (4:55)
- Coursework (0:59)
- Key takeaways (3:18)
- Exam
- Time to reflect
- Fireside Chat - Shashank Bharath, Lead Product & Operations at Pintrest
- Case Study - Diana Soler, Director of Product Ops & Services Enablement at Assent
“From challenges with scaling Product Operations to customer-centric strategies - this is a goldmine for anyone looking to boost their product operations game. It's a clear, actionable guide that doesn't just tell you what to do but also equips you with the how. A must-have for dynamic teams aiming for sustainable growth!"
Eugene Shultiskyi, Product Operations Lead at Deel
FAQs.
Q: Who’s this course for?
A: This course is for anyone wanting to move into product operations, wants a refresher, or you’ve only been in the role for a short while. You’ll gain all the knowledge and insights to master product ops like a pro.
Q: How long will it take me to complete?
A: The course itself comprises of over 10 hours of content in which you’ll be required to complete exams.
Q: What's the difference between your Product Operations Core and Masters courses?
A: Good question! We're glad you asked.
Our comprehensive Core Course is designed for beginners or those new to the field. It covers all the essentials, providing a solid foundation for excelling in Product Operations. From fundamental concepts to practical tools, the Core Course has essential templates and frameworks to guide your Product Operations journey, ensuring you're well-prepared from day one.
Our Master's Course, on the other hand, is for seasoned professionals. It offers an advanced curriculum tailored for those who have mastered the basics and are ready to take their skills to the next level. It focuses on specialized knowledge and strategies suited for managerial roles and veterans in the field. If you have three or more years of experience in Product Operations, this one is for you.
TLDR:
- Core Course: A thorough introduction to Product Operations, ideal for those just starting or transitioning into product roles.
- Masters Course: An advanced exploration into complex operations designed for leaders and experienced professionals seeking to sharpen their skills.
Q: What happens once I’ve completed the course?
A: Providing you’ve passed all the exams, you’ll be issued your certificate right away. You’ll also be given entire access to all the content for life.
Q. How long will I have access to the course content?
A. Once you pay for the course, you'll have unlimited access to all the content for life! There are no additional charges or limitations.
