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Product Operations Certified | Masters
Welcome and introduction to product operations [25 mins]
Pre-course survey
How to get the most out of this course
Your course pack
Resource library
Introduction to product operations (2:29)
What is product ops? (11:15)
Article: Breaking down the product ops fundamentals
Exam
Time to reflect (1:32)
Problems that product operations solves [25 mins]
Problems that products ops solves (10:23)
Exam
Time to reflect (1:47)
Product management applied to product management [50 mins]
Product management skills for product operations (12:21)
Customer, product and value (13:23)
Product operations success metrics (8:00)
Exam
Time to reflect (1:58)
Product operations, the role [67 mins]
The first 90 days (13:56)
Organizing the work - people (10:51)
Organizing the work - process (7:39)
Organizing the work - technology (4:23)
Scaling - when to grow the team (11:20)
Anti-patterns (3:54)
Exam
Time to reflect (1:08)
Bonus footage [45 mins]
The product ops role and experience (45:52)
Learning feedback form
Wrap up
Course recap (2:56)
Course satisfaction survey
Resource library
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Product operations success metrics
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